Mix and Match

Shipping policy

  • Order Processing Times: All orders are processed within [1–2] business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
  • Domestic Shipping Rates and Estimates:
    • Flat Rate Shipping: We offer a flat rate of $[5.99] for standard shipping within [Country].
    • Free Shipping: Enjoy free standard shipping on all domestic orders over $[75.00].
    • Expedited Shipping: Faster delivery options are available at checkout with real-time calculated rates.
  • Local Delivery & Pickup:
    • Local Delivery: Available for addresses within [10 miles] of [Store Location/Zip Code]. We deliver on [Days of Week] for a fee of $[X].
    • In-store Pickup: You can skip shipping fees with free local pickup. Orders are usually ready within [24 hours].
  • International Shipping: We ship to [List Countries/Regions]. Shipping charges and estimated delivery times will be calculated and displayed at checkout.
    • Duties and Taxes: Your order may be subject to import duties and taxes (including VAT) once it reaches your destination country. [Store Name] is not responsible for these charges if they are applied.
  • How do I check the status of my order?: When your order has shipped, you will receive an email with a tracking number. Please allow 48 hours for the tracking information to become available.
  • Shipping to P.O. Boxes: We ship to P.O. boxes via [Carrier Name] only.
  • Refunds, Returns, and Exchanges: We accept returns up to [30] days after delivery if the item is unused and in its original condition. For more details, please see our full Return Policy.
    • If your order arrives damaged, please email us immediately at [Support Email] with your order number and a photo of the item.